Yes we can make custom bars. Please contact us with your design request and we will get back to you to let you know if it's possible for us to create your bar.

Yes we can 100% guarantee the purity of our metals as we only purchase from reputable manufactures.

Precious metals are measured in troy ounces. 1 troy ounce = 31.10 grams

Please contact us and we will provide you with a quote for larger orders. We also offer combined postage on any orders made, which will save you on postage costs.

We do have inventory control set up, but sometimes there may be an item
on the website that slips through the gap. In that case refunds will be
made available as per our Terms and Conditions.

We are located in the North of Tasmania, in the beautiful Meander
Valley. As we are a home based business we don't offer any viewings of
our products.

We offer a 100% money back guarantee if you are not satisfied with our product. You can return your order back to us for a full refund.

Please get in touch with us first to organise a return.

Yes you can. Please contact us if you need to cancel or change an order.

No, you don't have to register as a customer. You can check out as a guest.

Absolutely! We will only use your information for the purpose of processing your order. Your personal details will not be made public or sold to any 3rd parties.

Please contact us and we will provide you with assistance.

There's functionality on our website to reset your password.  Click on the login link and then the 'Recover Password' link in the box that drops down.

Please contact us and we will delete your information from our database.

We accept Visa, MasterCard, Paypal and Bank Deposit.

Unfortunately not, as we are a home-based business.

Yes we do. All international orders are shipped with Australia Post. International parcels come with tracking.

We use Australia Post for all of our orders.

Once your order has been posted we will provide you with the tracking number. Please go to the Australia Post Tracking page to track your order.

You can contact us through our contact page! We will be happy to assist you.